Return Policy

I want you to truly love your purchase! If for any reason it’s not the right fit, I’m happy to accept returns within 14 days of delivery.

To start a return, please reach out within 14 days of receiving your item. Once approved, the item should be shipped back within 7 days. Buyers are responsible for return shipping costs.

Returned items must be in their original condition (unused, unwashed, and free from damage or odors). If an item is not returned in its original condition, the buyer is responsible for any loss in value.

Please note that original shipping costs are non-refundable. Because many of my items are handmade with care, I’m unable to accept returns after the 14-day window.

Once your return is received and inspected, your refund will be processed within 14 days. After the refund is issued, the timing of when the funds appear in your account depends on your bank or payment provider, which may take additional time.

If you have any questions before purchasing or need help with a return, feel free to reach out, I’m always happy to help!

Email: shopify@simplejoytoys.com